Hargreaves Lansdown wounded by Woodford in latest Which? platform rating survey

Fallen to joint sixth place

Lauren Mason
clock • 1 min read

Platform giant Hargreaves Lansdown has slipped from second place to joint sixth place in Which?'s latest annual platform satisfaction survey.

HL, which has over 1.2 million users, achieved a 67% satisfaction rate among the 1,442 platform users surveyed - 642 of whom currently use HL - compared to the 88% and 77% respective scores of Which?'s recommended providers Vanguard and AJ Bell Youinvest. HL came out top in Which?'s first-ever 2014 survey and had remained one of the best performers until this year, according to the review site, which found many of those surveyed had their confidence knocked by last year's Woodford scandal and the fact the manager's flagship fund remained on HL's Wealth 50 buy list until the day it was su...

To continue reading this article...

Join Investment Week for free

  • Unlimited access to real-time news, analysis and opinion from the investment industry, including the Sustainable Hub covering fund news from the ESG space
  • Get ahead of regulatory and technological changes affecting fund management
  • Important and breaking news stories selected by the editors delivered straight to your inbox each day
  • Weekly members-only newsletter with exclusive opinion pieces from leading industry experts
  • Be the first to hear about our extensive events schedule and awards programmes

Join now

 

Already an Investment Week
member?

Login

More on Platforms

Retail access to crypto ETFs to face Consumer Duty hurdles even if 'unlikely' UK approval granted

Retail access to crypto ETFs to face Consumer Duty hurdles even if 'unlikely' UK approval granted

Platform concerns over investor protections

Valeria Martinez
clock 17 January 2024 • 3 min read
FCA raises alarm on platforms' handling of customer cash interest

FCA raises alarm on platforms' handling of customer cash interest

Cracks down on ‘double dipping’

Sahar Nazir
clock 12 December 2023 • 1 min read
LTAFs elude retail investors as platforms shun Innovative Finance ISA

LTAFs elude retail investors as platforms shun Innovative Finance ISA

Following Autumn Statement plans

Cristian Angeloni
clock 07 December 2023 • 3 min read
Trustpilot