Redington head of global assets Gillespie: Do you trust your DFM?

Listening is not just about the act of it; it is about attention, focus and understanding. It is about picking up the non-verbal cues. It is about withholding judgement while you gather the facts. Deep Dive: Consumer Duty is 'forcing' DFMs and asset managers to justify value and costs One of the fundamental tenets of a successful relationship is listening.  For a wealth manager, the most important relationship you have is with your clients. No question. Speaking to wealth managers, it is obvious how much energy is invested in nurturing those relationships with time, inform...